Leeway Services and Care F.A.Q.
What types of medical and behavioral health services does Leeway offer?
Leeway provides intensive, integrated healthcare in a nurturing environment. Their services include:
Skilled nursing care for individuals with advanced medical needs.
Behavioral health services, including treatment for Mental health conditions,
Substance use disorders
Medical and Housing Case Management
Does Leeway provide housing solutions for individuals with HIV/AIDS?
Housing Solutions for Individuals with HIV/AIDS
Leeway offers a comprehensive housing continuum:
30 Skilled Nursing Beds: For patients needing 24/7 medical care and support.
30 Residential Care Beds: For individuals who need structured support but not full-time nursing.
41 Independent Housing Units: For those ready to live more independently with continued access to services
Community case management for individuals needing assistance in scattered site locations.
This range allows patients to transition smoothly as their health and independence improve. Leeway's housing is permanent, not emergency accommodation, and every referral comes through 211 and the Coordinated Access Network
Is Leeway an emergency shelter?
No. Leeway is not an emergency shelter and does not offer walk-in or same-night beds. We provide permanent supportive housing for people living with HIV/AIDS, available by referral through Connecticut's Coordinated Access Network. If you need a shelter or a bed tonight in New Haven, call 211.
Skilled nursing and the Residential Care Home have their own route: referrals come from hospitals, clinics and physicians, and admission runs through an application and a waiting list. For a fuller answer, including where to call in New Haven for shelter, food, HIV care and legal help, see Is Leeway an Emergency Shelter?
What is the difference between skilled nursing beds, residential care beds, and independent housing units at Leeway?
Skilled Nursing Beds: Provide round-the-clock medical and nursing care for individuals with complex health needs.
Residential Care Beds: Offer a supportive, supervised environment with access to care, but less intensive than skilled nursing.
Independent Housing Units: Designed for individuals who can live on their own but benefit from ongoing case management and community support.
How does Leeway support individuals with co-occurring conditions like addiction or mental health diagnoses?
Their integrated care model ensures that all aspects of a patient’s health—physical, emotional, and behavioral—are addressed together, not in isolation. Medication Assisted Treatment (MAT). Counselling, Spiritual and Psychological supports and groups
What Leeway Is Not
Leeway is not an emergency shelter and does not offer walk-in or same-night beds. We provide permanent supportive housing for people living with HIV/AIDS, available by referral through Connecticut's Coordinated Access Network. If you need a shelter or a bed tonight in New Haven, call 211.
We would rather answer that here than have someone arrive at 40 Albert Street with nowhere to go. Is Leeway an Emergency Shelter? explains what each of our four programs provides, how to reach each one, and who to call in New Haven for shelter, food, HIV care, benefits and legal help. For admissions questions, call (203) 865-0068.